Frequently Asked Questions
Everything you need to know about our luxury fragrances.
Are Orientica perfumes long-lasting?
Yes, our fragrances are formulated with high oil concentrations, including Eau de Parfum and Extrait de Parfum, to ensure exceptional longevity and sillage throughout the day.
Do you offer international shipping?
We currently ship to a wide range of countries globally. Shipping costs and delivery times vary by location and will be calculated at checkout.
Can I return a fragrance if I don't like the scent?
For hygiene reasons, we only accept returns on unopened and sealed products within 14 days of delivery. We recommend purchasing our discovery sets or travel sprays before committing to a full bottle.
Are your products authentic?
Absolutely. When you shop at our official store, you are guaranteed 100% authentic Orientica products sourced directly from our manufacturing facilities.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options depending on your shipping destination.
How should I store my perfume to maintain its quality?
To preserve the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations.